During a 2017 interview, a nurse shared how she would encourage communication with her patients. “Instead of conversing with patients with diabetes on their hemoglobin levels, I would ask them what they want to do in their lives.” Adding further, she promptly mentioned, “This provides us an opportunity to discuss their exercise and diets based on their desired events.”
A key aspect of patient care involves actually “listening” to what s/he needs. Take, for instance, helping patients who smoke; nurses have to often shift their traditional practice from influencing the patients to attend smoking cessation to accepting their life choices, which changes their interaction with patients towards better mitigating risks.
Such a scenario portrays that — patients are no longer a matter of clinical tasks but a matter of relationships. When they feel that all their needs have been met and respected, patients trust their caregivers more. This, in turn, creates a stronger connection between patients and nurses.
That being evident, nurses during hospital hours would explore effective communication in subtle ways — for instance, using simple words to get closer to the patient or demonstrating openness to the patients’ questions on treatment processes. While others understand that each patient is unique, they would talk to some patients in a serious fashion, while to others, with laughter.
But what about nurses who couldn’t really move in that direction when caring for their patients? How far could nurses work with this concept? — is the question. “We look at a time for our patient… since we don’t have enough time to listen to what our patients have to say,” reported nurses during a 2020 research-based interview.
Looking after a patient is not just about treating their particular illness, but nurses’ ability to empathize and provide supportive nursing intervention to the patient accordingly. For this, nurses must be empowered with knowledge, skills, and compassion that would enrich their service to their patients.
In the following edition, USA’s 10 Most Trusted Nursing Homes to Watch Issue, Insights Care has enlisted Nursing Homes that have changed nurses’ perception of responding to their patients daily.
Featured organizations in the current magazine are committed to reminding the nursing community of how patients could be addressed through the available resources. With an improvement in healthcare delivery services, nursing care is likely to go a long way in impacting its community.
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