Healthcare Consulting Services, popularly known as HCS is in the business of Managing and sustaining Hospitals.
Amit Sontakke, the CEO, Co-founder, Managing Partner, and Principal Consultant of HCS is the rock-pillar who has eighteen plus years of experience in the Hospital & Healthcare industry. He is a renowned veteran in the Hospital & Healthcare circle and has been instrumental in creating a Hospital Consulting business into a profitable venture. It all started by doing a single Hospital consulting company in the years 2009 as a freelance consultant. Over the years, they moved from one project to another, gradually they were successful enough to create a team of consultant, who were capable to do independent GAP analysis of the Hospitals. By doing multiple gap analysis, they understood the pattern of various gaps or bottlenecks in the different processes of the hospital departments. Based on these gap analyses and analyzing various bottlenecks in the various processes, they could devise solutions depending on the size of the hospitals, services and specialties hospital possesses.
HCS consultants realized that couple of hospital they were managing had somewhere faced similar problems such as Lack of funds, Lack of market survey, Not defined profit centers and cost centers, unorganized documentations, and micromanagement issue of promoters. They also noticed that data analysis and documentation was missing, few or most of the departments were outsourced, and promoters were lacking the corporate governance.
HCS considered these rising issues as an opportunity to grow and to do backward integration. Since then, they started focusing on a couple of departments or verticals, which will be profit centers and develop the capacity of the HCS to start replicating in all the hospitals they manage. In the year 2017, HCS team freeze one of the opportunity to create and establish pharmacies both in retail set up and hospital setup. That’s how, HCS created their first medical store in the name of HCS Medicals – Chemist & Druggist.
The Journey of HCS Medicals
During the mid-phase of the year, HCS Medical concept was floated among HCS consultants, an idea originated among the consultant and a team was appointed under the leadership of Mr. Sontakke. He appointed Retail pharmacy store manager to give shape and structure to the vision of the leaders. Under the able leadership of Mr. Sontakke, they could identify the precise location for setting up the retail shop. The concept was floated that the retail shop should be located at the junction of any four square and should be near the metro. Since one of the thought processes was to establish the retail store, Option A – under all metro station from Dahisar to Versova and Option B- to establish and create medical store based out of hospitals, either multi-specialty or single specialty with or without a deposit.
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