Patient-Centric Approach | FORTIS Healthcare Limited

 

India’s healthcare needs are numerous and complex, requiring collaborative partnership between private and public healthcare institutions. The private sector has contributed significantly with public hospitals to build the preventive and curative healthcare landscape in India. Many private hospitals today, offer quality clinical care at affordable costs, in compliance with international quality standards. However, trust among patients and providers is still an important area that needs to be addressed.

Quality delivery outcomes, transparency in pricing, improved access to healthcare providers, co-opting stakeholders in decision making are some of the measures that can help to build the trust. On our quest to find ‘The 10 Most Ingenious Healthtech Companies to Watch’, we have come across Fortis Healthcare Limited, a leading integrated healthcare delivery service provider, which aims to build trust among the different stakeholders in the healthcare space. The company has been consistently advocating for public-private partnerships as it believes it is the need of the hour.

The healthcare verticals of Fortis primarily comprise hospitals, diagnostics centers and daycare specialty facilities. As of 2020, the company operates its healthcare delivery services in India with 27 healthcare facilities and over 410 diagnostics centers.

The journey of Fortis in the last two decades has seen numerous healthcare initiatives under its area of focus that includes Clinical Excellence, Patient-centric Care, Talent Engagement, Community Connect, and Investor Confidence.

Patient-Oriented Services

Fortis offers specialty services combined with advanced technology in surgical interventions. It provides patient-centric care in the key areas of the medical field that includes: oncology, organ transplant, cardiology, pediatrics, nephrology, neurology, orthopedics, robotic surgery, mental health, etc.

Fortis follows a scientific approach to medicine combining it with educational programs. These programs emphasize on development of excellence in the clinical skills required for effective medical practice. Academics and Research are also an integral part of the company. It supports the clinicians in research, publications, conferences and other academic activities, that not only help physicians to treat ailments, but also ensure the wellness of the patients.

What Sets it Apart?

Fortis Healthcare is the first hospital network in India to implement and monitor clinical outcomes and many firsts in India to its credit. This initiative strengthens the company’s commitment to patient-centricity by striving towards continuous clinical excellence through improvement and enhancement of its clinical services.

According to the company, constant evaluation of its clinical outcomes against global standards motivate its medical workforce to continuously improve all aspects of its practice. Fortis claims to be one of the very few healthcare companies in India that offer specialized treatment services in cardiac care, oncology, neurology, and pulmonology. Cutting edge clinical medicine is moving towards minimal invasive techniques, precision and personalized medicine. We are continuously working in that direction and have advanced centres of robotics, nuclear medicine, oncosciences and neurosciences.

It is equally important to ensure warm empathetic care and handholding families during their treatment and Fortis has developed a culture of patient centricity with focus on each family during their stay in hospital and beyond

Across India, Fortis offers specialized services to international patients, who require critical treatment for rare conditions. These hospitals have clinicians and staff who offer seamless patient services of world-class quality at extremely competitive prices.

Accreditation and Awards

Fortis has five Joint Commission International (JCI) accredited hospitals. JCI accreditation is viewed as the gold standard in the global healthcare community. Additionally, its hospitals are accredited by the National Accreditation Board for Hospitals and Hospital & Healthcare Providers (NABH). Fortis follows NABH’s protocols that are recognized as a quality benchmark in the healthcare industry in India.

Many of the company’s hospitals have received NABH Nursing Excellence certificates, testifying the high quality of nursing care at its facilities. Recently, Fortis hospitals bagged 10 awards at the FICCI Medical Travel Value Awards 2019

Equipped to Combat Industry Challenges

The company believes hospital care is always fraught with challenges of successful service. It also believes that constantly striving for clinical excellence and patient-centricity requires good doctors, specialized infrastructure, advanced medical technology in line with global best practices, allied staff and caregivers.

To combat the above challenges, Fortis has dedicated nurses, paramedics, superlative leaders, and support staff that form the bulk of its hospital staff. These people firmly believe in the company’s mission of ‘Saving and enriching lives’. They are committed to Fortis’ patients with empathy, humility and dignity and act as the organization’s prime source of motivation.

Fortis considers that the challenge lies in the ability to adapt and innovate as per the changing dynamics of the industry. If these are seamlessly integrated, advanced and efficient ways of accomplishing tasks and solving problems can be developed. Fortis is committed to leveraging  technology for efficient and better patient care. We are working in AI in different areas across some specialties are excited by potential future application in clinical space.

Innovation at Hand

Some of Fortis’s hospitals such as Fortis Escorts have pioneered many kinds of advanced surgical interventions for best outcomes. Equipped with the highest expertise and cutting-edge medical technology, the institute has set competitive benchmarks in Cardiac Bypass Surgery, Minimally Invasive Surgery, Interventional Cardiology, Non-invasive Cardiology, and Pediatric Cardiology. The Department of Oncology at Fortis offers comprehensive care under medical, surgical and radiation oncology in diagnosing and treating patients. Fortis has personalized treatments for various cancer types with apt use of chemotherapy, targeted therapy, hormonal therapy, and immunotherapy.

Fortis healthcare continues to invest heavily in technology and standardization of processes. The company believes these are critical for its growth and its patient-centric goals and also to provide a remarkable back-end support system for its objectives.

Investing in the Future

Fortis continues to provide quality care to its patients on which its foundation stands today. For forthcoming years, Fortis plans to invest substantially in capital expenditure over the course of FY 2020. The company wants to expand capacity and add new technologies and therapies to its existing hospitals. A  substantial capital expenditure budget  has been earmarked for 2020 for the hospital business consisting of growth and maintenance across its network of hospitals.

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‘Ayur’ union of Compassion & Holistic Healthcare | Jammi Pharmaceuticals Pvt. Ltd

 

Disease or disability must have had its origins at about the same time as life. And ever since, there has been a necessity for creating cures or preventive measures to fight the disease-creating elements. Amidst this, Ayurveda also emerged as a method and discipline of curing diseases. Ayurveda is one of the oldest and most traditional methods of healthcare. The Sanskrit verse from the Ayurvedic text, Charaka Samhita explains its purpose, “Savasthasya savastha rakshanam”. It means to protect, preserve or promote, the health of the healthy. The treatment approach in Ayurveda is wholesome and health-oriented. However, the ancient wisdom of Ayurveda was based on time-tested theories that were proven by observation and insight based on knowledge from the vedas.

This is where Jammi Pharmaceuticals, a Chennai based Ayurvedic company stands out from the rest of its brethren. Jammi is traditionally ayurvedic in its approach to treating diseases and does not deviate from the original method of preparation of its medicines. However, it has harmonized western science methodologies with its traditional practice. The medicines produced here, are formulated, studied and tested scientifically. Jammi Pharmaceuticals’ traditional yet advanced approach has altered the science of healing and is redefining the future of healthcare.

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History in the Making

Associated with Jammi Pharmaceuticals is the legacy of Ayurvedic Vaidyas that dates back to more than 100 years ago. This healthcare community was conceptualized propelling the thoughts of Dr. Jammi Venkataramanayya, the founding father of Jammi Wellness Clinic. He single-handedly eradicated the Indian Childhood Cirrhosis (ICC) from the Indian sub-continent. Starting from the late 1800s until the early1900s, Jammi Wellness Clinic focused on finding a solution for ICC as well as several other childhood diseases, known as balarogas. Throughout his life, Dr. Jammi has worked tirelessly to ensure that Ayurveda does not remain an esoteric field, but is widely practiced as a field of medicine that delivers wellness and quality care for all Indians.

Upholding this legacy, to carry forward the vision of Dr. Jammi Venkataramanayya and to widen its formulations across the length and breadth of India, the Chairman, Dr. Jammi Venkata Ramana, who is also the Chief Medical officer laid the foundation stone for Jammi Pharmaceuticals. Today, along with having many successful narratives for the cure of liver diseases, Jammi Pharmaceuticals has developed formulations to treat several diseases. The treatment targets the root cause of the problem and not just the symptoms.

This cutting-edge, top-end Ayurvedic startup enterprise, in its modern avatar, is a harbinger of hope to all those who are combating the ill-effects of Allopathy. “Being at the helm of Jammi Pharmaceuticals, I feel that it’s a privilege to be leading an organization that is reshaping how Ayurveda is perceived,” states Dr. Narasimham Jammi, the CEO. Aiding Dr. Narasimham in his mission of scaling Dr. Jammi Venkataramanayya’s vision is Mr. Ramanarasu Jammi, Director – Formulations and Dr. Anitha Balachander, Director – Operations & Research. The marketing efforts are being spearheaded by Mr. Madhusudan Rachuri, who has spearheaded Marketing activities at various MNCs over four decades of his professional life. The team at Jammi Pharmaceuticals aims to broaden its reach along with increasing awareness about the positive aspects of Ayurveda amongst people – especially the younger generation.

Blending Tradition and Science

Jammi Pharmaceuticals does not debunk allopathy, instead, it believes that allopathy has its own place. It even works hand-in-hand with allopathy physicians to provide holistic healthcare to the company’s patients. An apt example of how the physicians of Jammi Wellness Center and allopathy physicians work hand-in-hand can be seen in its approach of treating cancer patients. Recognizing the fact that chemotherapy is one of the most accepted and cure-oriented treatment methods of cancer, the physicians of Jammi Wellness Center advice their patients to undergo chemotherapy. However, to overcome the severe and debilitating side effects of chemotherapy, especially on the liver, their patients are prescribed their time-tested liver formulation along with an immunity booster and appetite stimulant.

Jammi Pharmaceuticals strongly believes that its differentiator and competitive advantage is its focus on ‘Advanced Ayurveda’. The company has established mechanistic pathways for its formulations and has generated research data for the same. The scientists at Jammi Pharmaceuticals interpret the data and present how these formulations work at a molecular level.

“Our decision to assay our legacy formulations and to elucidate their mechanism of action, will remain one of our greatest contributions to Ayurveda, marking a new chapter in Ayurveda and its acceptance,” comments Dr. Narasimham.

Jammi Pharmaceuticals has patented formulations and are preparing drugs for quicker relief and cure, without deviating from the traditional process of making it. “The efficacy of our combination drugs implies, where an allopathy physician would give you 5 different medicines, we’d be able to offer better relief with just 1-2 tablets,” asserts Mr. Ramanarasu Jammi.

Patient-Centric and Holistic Healthcare Service

The term Ayurveda means ‘the science of life’ and keeping this wisdom intact, Jammi Wellness Clinic does not just heal the disease it also heals the entire body. Both the Jammi Wellness Clinic and Jammi Pharmaceuticals is at the intersection of the 3 groups; cures that don’t have debilitating side-effects, cures that work with long-term benefits and diseases that have not been cured by allopathy.

Having excelled in curing liver problems over several decades, a sizable number of its patients are those with liver conditions, most of them diagnosed with Cirrhosis. The only treatment suggested to them by their (allopathy) physician is to get a liver transplant. However, physicians at Jammi Wellness Center examine them thoroughly and put them on a liver care regimen, and help them cure it. Any patient approaching the Jammi Wellness Center has a greater than 90% success rate in curing their cirrhotic livers. The Jammi Wellness Center educates its patients that liver is an organ that has great regenerating properties given the right kind of impetus and nutritional milieu. That is exactly what the patients receive at this Ayurvedic center.

Curing diseases without any side effects is also another significant feature of Jammi’s formulations. People who approach its clinic are usually those who have not completely recovered from their ailment after using allopathy medicines. The patient-friendly physicians of Jammi Wellness Clinic believe that allopathy completely destroys one’s ability to fight back, whereas Ayurveda builds you up from the inside. Patients of the Jammi Pharmaceuticals’ wellness clinic benefit with long term cures, minimal recurrences of the condition and have a higher chance of healing quickly without any side effects.

Jammi Pharmaceuticals has also created cures and health management pathways for a better life and holistic care. Its formulations offer a complete cure for all liver ailments, wheezing, and asthma, assuring a steroidal-inhaler-free life. It also has effective cures for PCOS and other gynaecological disorders promising a holistic approach to women-related health challenges. For conditions like migraine, digestive challenges, constipation, edema, diabetes, arthritis, etc and women-centric issues like PCOD, Jammi Pharmaceuticals has successfully relieved the patient of his/her ailment. In spite of using modern technologies, the medicines and cures of this organization are traditional and it has been kept that way to make sure there is no deviation from the principles of Ayurveda.

Additionally, this Good Manufacturing Practice (GMP) certified organization is counted among a few therapeutic companies that work towards maintaining healthy skin. It believes that healthy skin is an important aspect of the overall well-being of a person. Propelling the same thought, this organization has launched the “BeAYUtiful.You” range of skincare products which while representing Ayurveda in its most essential form, also ensures the overall well-being of the patients.

The Road Ahead

Jammi Pharmaceuticals’ unique and patient-centric care has helped it earn recognition across India. Predicting the future of Ayurveda, Dr. Narasimham says that Ayurveda is going to be the premier mode of treatment and a wellness route for everyone. With the rise in lifestyle diseases, Jammi Pharmaceuticals through its formulations and wellness center aims to reach out to the people and help them with their ailments and enlighten them about Ayurveda and how it is the only platform for a healthy life. “Overall, Ayurveda and Jammi Pharmaceuticals are well-poised to take on a larger demand from a health-conscious citizenry,” says Dr. Anitha Balachander.

Furthermore, Jammi Pharmaceuticals also claims that with the increased stress and pollution, skincare may not be a luxury but a necessity. As the largest organ, the skin needs a little care and pampering daily. “Our skin care range has a good following and we are expecting sizable focus and investment flows to this specialization”, concludes Dr. Narasimham Jammi.

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Bringing Digital Transformation in Healthcare Sphere | Helium Health

 

Electronic Medical Record (EMR) systems are helping health care service providers to deliver high-quality services. This system manages almost everything from tracking patient information to scheduling appointments, post-visit follow up, billing and payment. Such technological advancement has helped the healthcare ecosystem to improve the complex workflows by providing real-time information to deliver better patient care. One of the largest electronic medical records providers in West Africa, Helium Health launched EMR solution in 2016 to build a system that eliminates paper records and digitalizes the medical records. It has moved the whole system from manual to digital for the storage of medical records.

The company is inspired by a vision of a connected healthcare ecosystem across Africa to help patients get the care they need when they need it. And to empower all healthcare stakeholders with the actionable data and tools that they require to make informed decisions. Today, Helium Health provides the tools that over 5,000 medical professionals use to treat over 150,000 patients monthly.

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Easy Solutions

Helium Health provides simple to use solutions that require little to no training and anyone, regardless of their levels of computer literacy, can easily use it. With this data-driven solution, hospital administrators are not only able to provide care in record time but are also able to get a better handle on the performance and finances of their practice. Moreover, the system is developed in a way that enhances connectivity between its stakeholders.

Helium EMR, the flagship product, is an end-to-end solution that completely digitizes every stage of a patient’s visit from check-in to check-out. It drastically reduces patient wait time as well as the risk of loss or fragmented data, and documentation errors by offering electronic data-driven solutions. It empowers hospital administrators and public stakeholders with vital clinical and financial data to notice trends within a specific facility or across different facilities. The software allows them to monitor performance over time as well as the effectiveness of the intervention actions and programs and highlight areas for improvement. The Helium EMR software can run offline as well as on the cloud to insulate against the effects of internet downtime. This ultimately creates healthcare facilities that are more efficiently run and allows health service providers to provide better care.

A Glimpse of Achievements

The company has received several esteemed awards and has been recognized locally and internationally.

• Helium Health named in the CNBC Upstart 100 list of top global startups to watch in 2019.
• The Leadership team was listed in the Forbes 30 under 30 healthcare class of 2019
• The company was inducted into The 2018 Future Awards Africa Class for Technology.
• Helium Health participated in 5th class of the Google Launchpad Accelerator. It has also participated in the Y Combinator 2017 summer batch.
• It has won the Etisalat (9Mobile) Prize for Innovation and was recognized by the Nigerian President during the Aso Villa Demo Day.

An Ardent Spearhead

A group of entrepreneurs, Adegoke Olubusi, Dimeji Sofowora, Tito Ovia and Ralph Oluwole founded Helium Health. Adegoke Olubusi is the CEO and Co-founder of the company. He has earned degrees in Engineering and Management from Johns Hopkins University, Morgan State University and King’s College. He has expert knowledge and rich experience of more than a decade. Mr. Adegoke began his career in technology building systems at Goldman Sachs, eBay and PayPal. He has received several notable awards across the globe from Chevron, Northrop Grumman, Lockheed Martin, the State of Maryland, the Nigerian President and more. He and the other co-founders set the tone for Helium Health’s organizational objectives and a very welcoming and productive work culture. They are very proactive in their responsibilities and they lead from the front by being examples everyone in the organization emulates.

Challenges Faced

Describing the challenges, the frontrunner asserts –

The African healthcare market, while growing, is still at its infancy. Therefore, our growth is constrained by the maturation of the market. Moreover, human capital in this sector is underfunded and underdeveloped. This results in poorly educated and technology adverse personnel working in healthcare facilities. We are addressing this challenge by providing training sessions for all personnel prior to the commencement of deployments.

Future Ahead

The company’s long term aim is to power the data that runs the African healthcare system. It wants to improve how healthcare is understood and delivered on the continent. In the coming year, the company will be launching a suite of products that are providing solutions tailored to the needs of the different facets of healthcare. It will be providing tools for healthcare providers and payers with the end goal of providing patients with easy access to better care.

A Piece of Advice

Adegoke advises, “It is important to get as much information as you can before you go into any venture. Learn from the thought leaders of the industry; learn about the trends pushing the industry. Count the cost before you jump and then jump.”

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Delivering a Complete Package of Healthcare Management | OASIS HMIS

 

Healthcare has always been one of the primary concerns for every individual. They focus on paying utmost attention to their health and well-being. Moreover, today’s age of cut-throat competition and technological innovations calls for everyone to stay at the top of their game and give their best performance. Accordingly, they demand for the best healthcare services in order to remain healthy and deliver their best. This is where the leading companies of the healthcare arena step in. They focus on attaining better health goals and make sure that no patient is denied of quality healthcare services.

One such torchbearer in the healthcare sector is OASIS HMIS. It is a Saudi Hospital Management Information System, which specializes in the operation and management of hospitals. The system was built for Al-Salamah hospital in mid-1990s. After selling the hospital to the Government of Saudi Arabia, the founder of the hospital Sheikh. Khalid bin Mahfouz established OASIS Company to become a part of Al Murjan Holding Group.

OASIS became one of the largest and most comprehensive systems for healthcare management in the Middle East, offering a wide range of clinical and non-clinical sub-systems. It can also run on a modular basis to suit the requirement of varying sizes of hospitals. Within a span of 24 years, it has established itself as one of the best and most powerful operating systems in the local and Gulf markets.

Percipient Leadership

OASIS is led by Mr. Thamer Shaker, the CEO of the company. He is a management professional, organization development, and business expert with more than 24 years of experience. One of the top-performing CEOs, he is leading strategic plans in change management and talent identification. Mr. Shaker has worked in several fields including initiating, planning, and leading to build and implement a significant organization growth plan, followed by an accurate execution.

He took over the position of CEO of OASIS in 2018. Mr. Shaker has successfully developed the new strategic objectives for the company. His expertise has transformed the current processes and operation into a modern management system. Under his leadership, OASIS has introduced five new products to be launched in the next five years, the first product is OASIS+

Emphasis on Attaining Excellence

OASIS believes in standing tall among the competition by providing the best services, while constantly improving itself. It remains constantly focused on HIS development. This enables OASIS to provide a better knowledge and communication value to the clients. Its strategy is applied to GCC, which helps it to attain expertise in the region.

OASIS Team states, “All customers have an expectation of great service and will not put up with waiting in long lines or receiving poor responses from representatives”. Accordingly, last year, it invested heavily on enhancing customer services by providing different communication channels and deep analysis for the SLA commitment. The company considers honesty as one of its primary policies. It is clear with its clients regarding plan scheduling and improvements, due dates, and product development roadmap.

OASIS continues to reinvent itself by adopting emerging technologies and introducing new processes, products, and solutions. Furthermore, it believes in giving back to the society and maintains a very good CSR program.

Delivering Superior Services

OASIS offers excellent hospital management services across 70+ hospitals in governmental, military, and private sectors. It is a distinguished Saudi Arabian company which adopts international quality standards taking into consideration the local needs. OASIS is a comprehensive system that provides solutions for managing all clinical and administrative activities in the hospitals such as the master patient index, electronic medical record, outpatient management, material management, billing , accounting, and so on, which transforms hospitals into a coherent and paper-less environment.

In addition, it enables hospitals to implement decision support solutions for physicians such as drug databases, and management decision support programs such as Oracle BI. The system also has a reliable record of providing connectivity with systems and devices such as the PACS System, laboratory analysis devices, and others creating an effective and coherent work environment with better information sharing.

OASIS also empowers patient engagement through the patient portal and mobile applications that allows patients to access and manage their medical data and bookings with ease.

Overcoming Various Challenges

The company states that customer expectations are always very high, and they are expecting the HIS not only to fulfill the gaps of required software, but also to provide solutions and enhance the business process. Accordingly, it is investing in the teams to provide them with the needed experience and knowledge to add real value to the customers’ process and increase the customers’ satisfaction.

It believes that market changes include transition to privatization and demand changes. OASIS enriches its product portfolio by adding new products such as OASIS Mini and Tele OASIS. These products aim to increase the market share of private sector and to facilitate access to the new sector of polyclinics and clinics, which was not available for OASIS products before.

Noteworthy Achievements

OASIS is renowned for offering its system across 75 hospitals in the region. The system is operational in more than 10,000 beds in the ministry of health with a market share of 18%. It is widely used in more than 25 private hospitals. Team OASIS is proud that a local company is functioning efficiently all over the kingdom. The system has been popular among senior manager and IT directors in the ministry of health for a decade. The company is a leading provider of HIMS in the region, and a strategic partner for the Ministry of Health.

Industry Outlook

The company states that the public healthcare sector in the kingdom of Saudi Arabia (KSA) represents approximately 79% of bed capacity. It expects the private sector to grow at a faster pace than the government sector. “The Saudi government policy seems to be emerging as a regulator and facilitator encouraging the private sector to bridge the gap in the healthcare sector in the KSA”, states team OASIS.

 

It opines that the demand for private healthcare and the share of private sector has been increasing gradually. The company reckons that the public sector’s role is also gradually transitioning to become more of a regulator rather than as a provider of healthcare facilities.

OASIS Team further adds, “Increased demand for Healthcare Quality KSA’s healthcare facilities are observed to be accredited by JCI, HIMS and ACHSI. These accreditations are one of the key factors’ patients consider while choosing a healthcare facility, as these assure high quality of health standards, and OASIS launched OASIS Consultation to adapt with this demand”.

The company believes, “the changing age profile increases the demand of long term care/ rehabilitation, and encourage us to invest in software to serve elderly needs, due increase in prevalence of number of lifestyle diseases; diabetes, obesity, depression, strokes, cardiovascular diseases, blood pressure, etc”.

The Future Horizon

OASIS aims to expand its market share, target new market segment, and align with Vision 2030 to improve the quality and efficiency of health care services. In order to achieve its strategic objectives for the upcoming five years, the company is planning to provide a cloud HMIS solution for small hospitals, clinics, and polyclinics.

The cloud HMIS will be sustainable and affordable for this segment. In addition, the system will help care provider to make smarter decision, care plan, and resource planning. OASIS HMIS has integration with leading company to ease health care process such as Nuance voice recognition and Wolters drug interaction system.

Moreover, the company also intends to lead the market in the telemedicine arena. OASIS will launch a consultation services to help the clients and others to have an outstanding experience in the application of HMIS. Team OASIS states, “Investing in artificial intelligent and providing affordable solution to a segment that was neglected for a decade for sure will improve quality and efficiency of health care services in the region”.

Words of Advice

The company believes that healthcare is not an easy field to break into as an entrepreneur. Beyond the operations of business, one must attain knowledge about complex science and tech. It is of the opinion that this vast amount of complexities will be solved only by the power of simple ideas. “Believe in your ability to generate disruptive solutions. Start building today, and trust that your hard work will pay off in the future, because it will”, adds team OASIS. It advises young entrepreneurs to learn from efficient mentors, knowledgeable peers, and then give their best. Team OASIS emphasizes on Steve Job’s speech at Stanford: “you can’t connect the dots looking forward; you can only connect them looking backwards so you have to trust that the dots will somehow connect in your future”.

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A Compassionate Personality | Claudiu Leverenz | Healthcare Magazine

Today, there are many inspirational leaders who are changing the world through their vision. However, there are a few personalities who are actually taking everyone on the path of success.

Claudiu Leverenz is one such leader, who inspires others by working with people with disabilities.

Talking about Claudiu’s childhood, he and his family moved to Germany when he was 7 years old. His family moved to Germany at a time where Romania was recovering after the revolution and still trying to reach an economic condition where people have good work and a future perspective.

He graduated in 2016 from the Technical University of Munich with a master’s in information systems. Previously, he also studied in the US and Australia for a shorter term. During his studies at the TU Munich, he had been exposed to entrepreneurship and how to work on ideas and validate them. This made him focus on business administration and management skills.

Through this interview, Claudiu Leverenz, the CEO of Munevo speaks about his extraordinary journey and life story. He explains to us how he and his team at Munevo help bring a change the world is in need of.

1. Can you please tell our readers about your journey with Munevo?

Until I started Munevo, I was working always as a part-time consultant and was sure to continue this path. As a consultant, I learned to work in an analytic way and process information effectively. In my last role, I was already responsible for the opportunity management in three countries for a specific technology. However, my motivation changed when I started working with people with disabilities which was an inspiration within itself. My motivation now encompasses work with social characteristics.

My role at Munevo is to help people with certain diseases or disabilities to become more independent. It also leads the team at Munevo towards creating new solutions in order to reach our goals. Helping people with innovative technology has been at the core of the startup. All of our team joins with a mindset of helping people. I am most proud of our international and diverse team that achieved already so much that I couldn’t have dreamt off when starting this journey.

2. Being a successful leader, what difficulties and challenges do you face? What keeps you motivated?

As a leader, we face many challenges. But in times of challenges, I often seek advice and work together with many different people from different backgrounds. Often, I feel motivated and inspired by the different perspectives that allow you to look at things from many angles. The motivation comes not only from this but also from our clients and users themselves.

When you see how much a person can achieve, even if there is some form of limitation, in the end, it just enables people more to become the most amazing person. I have seen people drawing beautiful portrait just by using their mouth, starting to study medicine while only being able to move his/her head. Stephen Hawking has amazed people all around the world with his ability to imagine the most complex situations.

3. What word best describes your personality?

I am very open and like to be together with people. At the same time, I can adapt very easily to changing situation. I would also describe myself as driven and motivated.

4. Describe in brief about your company and its products and services.

Munevo has started as a university project and has been developed according to the wishes and inspiring ideas of people that in the end require help. Munevo has today become a full-fledged company that provides a different solution to help people become more independent. We focus on innovative technology and making it accessible to people that often are overlooked. Munevo DRIVE is the first-ever control system that allows the user to drive a power wheelchair hands-free. It is based on smart glass technology and connects to all your surrounding devices. The smart glass serves as a platform for different features and thus can create more independence for the user.

5. What advice would you give to the upcoming entrepreneurs and healthcare professionals?

Pick up the phone and call. We often tend to write a mail rather than getting in direct contact and discuss it over the phone. Another advice would be not to stop being passionate and don’t give up.

6. What is your opinion regarding the current landscape of the healthcare market your company caters to?

Currently, we see many good things happening and we are proud that we are part of the change. Technology has advanced so fast and sometimes we overlook certain communities. As of now most of the market for wheelchairs is very traditional. We also see healthcare systems change from traditional healthcare to value-based healthcare. From curative to preventive healthcare. I see technology being a key aspect of the change and if we just take into account all communities and all perspectives, then we can create great things. But we still have a long journey.

7. How is the advancement in technology changing the healthcare space?

It changes very fast. Sometimes maybe too fast and that is when we have to sit together with everyone at one table and talk about how we can use technology to create better experiences, a better life and outcomes for everyone. Not just for one country but for every human living on this planet. Technology has shown its impact on our world and we are still not yet understanding the impact that it can create. Technology should enable us but not be used in a harmful way. We should be the ones in charge of it and not vice-versa. While data has become our greatest asset, we need to make sure that we know who owns the data and what we are allowed to do with it.

8. Please tell us about your achievements and accomplishments

I am the first in my family to graduate from university and straight after that start a company. During my studies, I have been able to travel the world, which was the first eye-opening experience that helped me move forward. After developing the idea and a prototype of Munevo DRIVE, soon, we received lots of great feedback. I was selected Forbes 30under30 in the healthcare space in Europe.

We won several other prizes and even got funded by the federal government in Germany. The biggest milestone was when we finally achieved to certify our solution as a medical product and got our first user which meant to be 100% reimbursed by public insurance in Germany. Seeing people using the solution and being happy with the solution is the biggest achievement and that’s what we want to continue to do everywhere in the world.

Personally, I am proud to also be part of the Global Shaper Community, an initiative by the World Economic Forum, that supports local projects and creates impact in various areas like climate, education and inclusion.

9. Where do you envision yourself and your company in the near future?

My vision of Munevo is to really help more and more people worldwide. We are still at the very beginning of our mission and have a lot of work to do.

Source: https://insightscare.com/claudiu-leverenz-compassionate-personality-helping-differently-abled-live-normal-life/

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An Embodiment of Perseverance and Innovation in Health-Tech

 

Among all the traits and abilities that can lead one to success, passion stands atop. Unlike other factors such as skill, knowledge, and creativity, passion is innate. It is something that cannot be learned or acquired but is always present. It powers and drives determination, creativity, and hard work making great accomplishments possible.

Starting with directors, celebrities, CEOs, athletes and everyone who has risen to the top, all of them possess the motivation and an unstoppable zeal. This gives them the wherewithal to work extraordinarily hard at something even when it’s uncertain if they will enjoy rewards for the efforts they put in or not.

Despite its importance, passion is relatively a difficult term to explain. In order to identify the true meaning of passion, one should look into motivation. The key here is to examine ‘why’ instead of ‘what’. Why did someone accomplish what he or she wanted? Why does success only come to a few among thousands?

We at Insights Care, in our pursuit of finding the true meaning of passion, crossed paths with Magnus Liungman, the Co-Founder of Doctrin. His desire and capacity to go above and beyond the call of duty have helped the company achieve superlative outcomes. However, what intrigued us was the ‘why’ factor behind his success. Following is his story to the zeniths of success, why he succeeded in accomplishing what he wanted to, and all about his revolutionary company.

History in Making

The proverb, ‘necessity is the mother of invention’ suits this context very perfectly. Before we talk about the foundation and features of Doctrin, let us have a look at the events that led to founding this company.

Liungman began his professional journey from a consultancy, McKinsey and thereafter Health Navigator in the UK. As a consultant, he used to solve any problem the clients had. However, the problems were never-ending and were mostly repetitive, that disturbed Liungman. He wanted to do more, find a better solution to all problems. “I realized I wanted to be part of solving the future of healthcare on a bigger scale. I approached several companies but didn’t meet anyone that envisioned the solution the same way I did,” he quotes.

Change is not easy and often is accompanied by new problems, Liungman too had many problems to face. “The problem is that if you improve medical quality it tends to be at the expense of productivity, or if you want to streamline the operations, you will end up with unhappy patients or personnel,” adds Liungman.

“I wanted to create a comprehensive communication and collaboration system that would improve medical quality, increase productivity and raise patient satisfaction while saving time for healthcare professionals. And I realized that the solution was not to create a parallel digital healthcare system alongside the traditional one. The key was to amplify the capacity of existing healthcare providers creating a digi-physical healthcare environment,” expresses Liungman.

Knowing More about Doctrin

Now that we have established the purpose behind building Doctrin, lets us see how it is different from other health-tech companies.

Established in 2016, Doctrin helps existing healthcare providers to intelligently digitize the patients’ journey, enabling a digi-physical healthcare environment. Its platform includes a digital medical history tool with +400 questionnaires of the highest medical quality, tools for triage as well as a communication system for online consultations and collaboration between professions and care units.

“We are the biggest platform provider in Sweden with private providers Capio and Praktikertjänst as our biggest clients. Currently, 500,000 patient contacts per year run through our platform Flow with 4000 healthcare professionals representing 18 different professions working in it,”  Liungman adds.

The Remarkable Feat

Liungman’s quest to reform the healthcare sector and founding a company with the same mission was just one of his problems. His actual struggle was to find like-minded people who shared the same passion and would uphold the mission.

However, after 4 years of its inception, Liungman proudly boasts of finding such people as one of Doctrin’s achievements. He comments, “The thing I am most proud of is that we have managed to gather +40 extremely talented people consisting of medical doctors, ex-management consultants, data scientists and designers who all share the same passion for radically improving healthcare. The fact that this amazing team in four years has been able to make Doctrin the industry leader in Sweden, helping 450 000 patients annually, makes me very proud.”

The most remarkable achievement is yet to come. Today, driving Doctrin towards the zeniths of success, Liungman could not be more satisfied and happier than seeing that his vision of better healthcare service is in motion.

“The other thing that I am very proud of is that it works! We have recently finished evaluating the digi-physical implementation of the platform at a primary care center in Stockholm, Capio Ringen with 28 000 patients. In December 2018 the care center was struggling with low phone availability, an overcrowded walk-in clinic, and a high-stress work environment.”

 “Overnight they closed the walk-in clinic and referred patients to their website to be further guided to either self-care, a digital consultation or a physical visit. One year later the number of patients that get the same day response has increased from 73% to 95%. The waiting time for a physical visit has gone down from 4-6 weeks to 1-3 days! And productivity increased, with 33% more patients being helped per hour. In addition, patients are extremely satisfied – 89% would recommend the care unit to others after using the digital service”,  he adds.

Towards A Glorious Odyssey

Passion is the fuel that inspires people toward specific goals, no matter how unlikely or difficult they might be. Here, while the need to improve healthcare service drives Liungman, he is the driving force that generates the enthusiasm within his team.

The growth of the company is now destined over a chain of events which will include hard work, teamwork and eventually success. Scaled up for new dimensions and breakthroughs, Liungman and his team plan on expanding Doctrin’s services to new markets specifically in Europe. “My focus in the near future is also to make sure that we partner with healthcare providers that share our vision for how to radically improve healthcare through intelligent digitalization,” he concludes.

Source: https://insightscare.com/magnus-liungman-embodiment-perseverance-innovation-health-tech/

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